What an amazing day! The manner you tell your story really pulls the reader in, making them live every moment of frustration and pain right alongside you. It's really great how you managed to deal with the store attendant even though you were extremely upset. Hopefully, you can work things out with the corporate office. Keep putting your experiences in the area -- they hit home for anyone who's been through something similar to it. As your story unfolds, the reader is destined to learn that they're sharing every single moment with you. In, a discerning reader may begin to register the rawness and relatability of your encounters.